Touching customers earns servers better tips?


Dining out any time soon? If so, pay attention to whether servers touch you or squat beside your table.

It could convince you to leave a better tip, according to a hospitality researcher.

Waiters and waitresses also can boost gratuities by writing “Thank you” on the check or drawing on it, according to Cornell University professor Michael Lynn’s research.

Click here to find out what else works and how the world of gratuities is undergoing a revolution (finally), in the latest Unofficial Business column on

Reader Comments 0


God no! Don't touch me if you're waiting on me. This is an introvert's nightmare! What happened to personal boundaries? Besides, is it even sanitary to touch all the people in the dining room and then handle food?